C. Ryan Cox, CFM
Mr. Cox has extensive experience in FEMA hazard mitigation grants as a former State Hazard Mitigation Officer for the NC Division of Emergency Management. He was responsible for the development, implementation, and timely close-out of grants from HMGP, FMA, and PDM programs and managed $400 million across 16 FEMA Hazard Mitigation Assistance funding streams. Mr. Cox played an instrumental role in the development of the State of North Carolina Enhanced Hazard Mitigation Plan approved in 2018. His experience in the hazard mitigation planning division at the state level provides great context for communities dealing with UDO updates, comprehensive land use plans, resiliency plans, and other regulatory planning services.
He began working for HCP in 2019 as a Project Manager and immediately immersed himself into providing direct assistance to flood victims to better serve the eastern NC community. He became the Managing Partner of Insight Planning & Development in December 2020, and subsequently acquired HCP. His principal focus is on hazard mitigation, both planning and management of disaster recovery related projects, including acquisition, elevation, reconstruction, and rehabilitation projects. He is a Certified Floodplain Manager (CFM).
His background also includes two tours to Iraq in the United States Air Force, serving as Staff Sergeant and in multiple roles in Utility Systems, Asbestos/Mold Abatement, and other civil engineering roles. His service spanned 6 years and he is a proud United States Veteran.
He currently serves as a Commissioner for the Town of Calypso in addition to volunteering on the Calypso Volunteer Fire Department. His experience as a Town Commissioner has provided significant value and perspective with regard to delivering quality municipal consulting services for the firm’s projects.
Community Development Director
Mr. Hilbert earned his B.S. in Geography from East Carolina University in 1996, while interning for HCP. He continued to work for HCP until 2020, when the firm was acquired by Insight Planning & Development. His principal focus has been on community development and management of housing related projects, including acquisition, relocation, rehabilitation, and elevation projects. Mr. Hilbert has also managed CDBG Talent Enhancement, Stimulus, Small Business and Entrepreneurial Assistance, Economic Recovery, and Infrastructure projects. He has extensive experience in preparation of administrative guidelines/policy development, and general project compliance/monitoring coordination with various local, state, federal and other governing agencies/authorities for numerous housing rehabilitation/mitigation projects. Mr. Hilbert has managed over 35 CDBG programs and participated in at least 50 CDBG programs over his 24 years with CDBG experience. He also has helped complete over 75 CDBG applications through his career. He managed projects for 20 years in the firm’s Washington NC office before taking over duties previously held by former CD Director J. Reed Whitesell after his death in 2018.
Recently, Mr. Hilbert has worked with Construction Manager Gary Miller on several significant flood recovery projects. He has managed the elevation of 60 homes in Pamlico County, 26 homes in Beaufort County, and 14 homes in Hyde County since Hurricane Irene in 2011. All of these programs have been successfully closed out. Since Hurricane Matthew in 2016, Mr. Hilbert has been instrumental in the Town of Windsor’s flood recovery efforts, to date acquiring 33 homes, handling all owner relocations, and elevating 8 homes. His flood recovery experience dates back to Hurricane Fran in 1996, Hurricane Bonnie in 1998, Hurricane Floyd in 1999, and Hurricane Isabel in 2003.
Cindy M. Anderson
Operations Director/Municipal Planner
Ms. Anderson earned her B.S. in Business Management from the University of North Carolina at Wilmington. She has worked for HCP since 1994 until 2020, when the firm was acquired by Insight Planning & Development. She has extensive experience in planning document preparation including Zoning/Unified Development Ordinances, Subdivision Regulations, Comprehensive/Land Use Plans, and Hazard Mitigation Plans. She also has significant experience in housing rehabilitation/redevelopment projects, including CDBG, FMA, and HMGP programs. She is a member of the American Planning Association.
Ms. Anderson has orchestrated the firm’s transfer of project case file paperwork to file sharing, which has been instrumental in creating a more efficient implementation of the project schedule. Her clerical ability brings a valuable resource to the Project Team with the organization of project documents, preparation of administrative guidelines, contracts, pre-construction documentation, and bid packages. She helps coordinate project activities between the Project Manager and Construction Manager.
Ms. Anderson has recently been involved in the acquisition of many flood damaged parcels, coordinating the acquisition process with homeowners and professional service vendors. She also coordinates CDBG fair housing activities with clients and supervises the bid package preparation and contract preparation process. Her CDBG experience dates back to 1994.
Nicole D. Smith, AICP, CFM, CZO
Planning Director/Principal Planner
Ms. Smith earned her Master of Public Administration (MPA) and B.A. from Appalachian State University. Her experience includes over 14 years in planning and zoning administration. She began working for Insight Planning & Development in 2021.
She has worked with both rural and urban municipalities and counties across the state of North Carolina. Ms. Smith has experience in entitlement planning, land use code development and implementation, and grant writing. She is a member of the American Institute of Certified Planners, a Certified Floodplain Manager, and a Certified Zoning Official. Her experience as a land use planner provides great context for communities dealing with UDO updates, comprehensive land use plans, and other regulatory planning services.
Chip Bartlett, AICP
Community Development Planner/Project Manager
Mr. Bartlett earned his B.S. in Urban and Regional Planning from East Carolina University. He has worked for HCP (now Insight Planning & Development) since 1996. His principal focus has been on community development and management of housing related projects, but he also has extensive planning related experience. Mr. Bartlett has experience in preparation of environmental review records and administrative guidelines/policy development, and general project compliance/ monitoring coordination/labor standards compliance with various local, state, federal and other governing agencies/authorities for numerous housing rehabilitation/redevelopment projects. His CDBG experience dates back to 1996.
Mr. Bartlett has provided general planning services and also assisted in the preparation of land use plans and subdivision/zoning regulations for several municipalities. He is a member of the American Institute of Certified Planners.
Recently, Mr. Bartlett has been responsible for flood recovery from Hurricanes Matthew and Florence. He has managed the expedited acquisition of 24 homes in Pender County, 10 homes in New Hanover County, and 4 homes in Craven County in the past 12 months. His flood recovery experience dates back to Hurricane Fran in 1996, Hurricane Floyd in 1999, and Hurricane Isabel in 2003.
Mr. Miller has worked as a Construction Manager for HCP since 2001 until 2020, when the firm was acquired by Insight Planning & Development. He holds a Level I North Carolina Building Inspector’s certification, is a Certified Home Inspector (license #1950), and is certified in Safe Work Practices for Lead-based Paint Hazard Reduction. He has attended numerous continuing education classes, including rehabilitation workshops sponsored by the Division of Community Assistance, NC Housing Finance Agency, and PHRANC.
Mr. Miller supervises contractors daily while performing interim and final construction inspections. His duties include compiling bid specifications, preparing cost estimates, preparing change orders, and authorization of payments to contractors. He also maintains liaison among contractors, homeowners, local building inspectors, and the project manager for housing-related programs as well as projects involving public works improvements. He has extensive CDBG and NCHFA rehabilitation experience.
Recently, Mr. Miller has worked on some significant flood recovery projects. He has managed the elevation of 60 homes in Pamlico County, 26 homes in Beaufort County, and 14 homes in Hyde County since Hurricane Irene in 2011. All of these projects have been successfully closed out. He is currently managing the elevation of 13 homes in the Town of Windsor. Mr. Miller is highly regarded within the construction community for his quality workmanship to LMI and flood recovery occupants over the past 20 years.
Ms. Miars earned her B.A. in Education from the University of North Carolina at Chapel Hill. Her experience includes over 30 years in community development/ planning administration. She worked for HCP from 1990 until 2020, when the firm was acquired by Insight Planning & Development. Her experience lies primarily in community development and management of housing related projects, with an emphasis in project compliance/monitoring coordination with various local, state, federal and other governing agencies for over 100 housing rehabilitation and community revitalization projects.
Ms. Miars’s role as Compliance/Environmental Specialist has included the preparation of fair housing plans and analysis of impediments to fair housing choice, environmental review records, data collection and analysis for CDBG applications, hazard mitigation plans, and health/wellness assessments, labor standards compliance, acquisition/relocation compliance and coordination of project activities, preparation of relocation assistance plans, citizen participation coordination, and coordination of compliance documents for HUD Consolidated Plans. She has conducted several acquisition/relocation workshops and labor standards compliance workshops for various municipalities as well as for NC Division of Emergency Management staff. She currently handles Compliance/Environmental Review for 8 active CDBG programs, all in good standing. Her CDBG experience dates back to 1984.
Coastal Management/Transportation Planner
Ms. Cox earned her Master of Public Administration (MPA) from University of North Carolina Wilmington, where she has lived for 20 years and her B.A. from University of Georgia, where she grew up. She began working for Insight Planning & Development in 2021.
Ms. Cox brings over 20 years of experience working with local governments from both the public and private sector perspectives and understanding of the needs on each to be successful in project management and development, scheduling, and budget. With various experience working with NCDOT road and multi-use paths, Ms. Cox also completed a Sustainability Plan working on behalf of US HUD, DOT, and EPA to produce a regional comprehensive plan for the Wilmington Metropolitan Statistical Area (MSA). The plan incorporated data for 6 sectors: health, housing, economic development, environmental, transportation and access to opportunities, and required broad public input to provide an overview of existing resources while also assessing public need. The data developed in the plan still informs decision making and supports grant proposals to achieve goals set forth in the plan.
Ms. Schardt has been in charge of the Finance and Human Resources departments for HCP from 2014 until 2020, when the firm was acquired by Insight Planning & Development. She earned her Associates in Arts degree in 1998 and has experience over 20 years of experience in the accounting field.
Ms. Schardt handles various financial responsibilities of the firm including Accounts Receivable, Accounts Payable, bookkeeping, payroll, financial reporting, and quarterly taxes. She handles all things relating to human resources for the firm, as well.
Ms. Rico worked for HCP from 2018 to 2020 and continued on as the Administrative Assistant with Insight Planning & Development after the firm was acquired. She earned her Associates in Arts in 2017 and has over 10 years of experience as a professional Administrative Assistant.
Ms. Rico assists with many aspects of the administrative side of the firm's projects. Her duties include: drafting project forms, contracts, and advertisements; project file and casefile organization and maintenance; project website design and maintenance; assisting with client, homeowner, and contractor correspondence; and managing the firm's social media accounts and website.
Mr. Dalton is pursuing his B.S. in Environmental Science and B.A. in Geography from the University of North Carolina at Wilmington. He began working as a GIS Technician for Insight in 2021. He provides much of the firm’s GIS analysis and mapping. He has significant experience in advanced remote sensing, aerial drone applications, spatial programming, and geospatial analysis for coastal management. He provides GIS support using the ArcGIS suite of products (Map, Catalog, Globe, Survey123, Online, Pro, Collector).