C. Ryan Cox, CFM
President
Ryan has extensive experience in FEMA hazard mitigation grants as a former State Hazard Mitigation Officer for the NC Division of Emergency Management. He was responsible for the development, implementation, and timely close-out of grants from HMGP, FMA, and PDM programs and managed $400 million across 16 FEMA Hazard Mitigation Assistance funding streams. Ryan played an instrumental role in the development of the State of North Carolina Enhanced Hazard Mitigation Plan approved in 2018. His experience in the hazard mitigation planning division at the state level provides great context for communities dealing with UDO updates, comprehensive land use plans, resiliency plans, and other regulatory planning services.
Ryan joined the United States Air Force (USAF) in 2003 which led to his career in Emergency Management. His background also includes two tours to Iraq in support of Operation Iraqi Freedom, serving as Staff Sergeant and in multiple roles in Utility Systems, Asbestos/Mold Abatement, and other civil engineering roles. His service spanned 6 years and he is a proud United States Military Veteran.
He previously served as a Commissioner for the Town of Calypso in addition to actively volunteering on the Calypso Volunteer Fire Department. His experience as a Town Commissioner has provided significant value and perspective with regard to delivering quality municipal consulting services for the firm’s projects.
Chris Hilbert
Community Development Director
Chris earned his B.S. in Geography from East Carolina University in 1996, while interning for HCP. He continued to work for HCP until 2020, when the firm was acquired by Insight Planning & Development. His principal focus has been on community development and management of housing related projects, including acquisition, relocation, rehabilitation, and elevation projects. Chris has also managed CDBG Talent Enhancement, Stimulus, Small Business and Entrepreneurial Assistance, Economic Recovery, and Infrastructure projects. He has extensive experience in preparation of administrative guidelines/policy development, and general project compliance/monitoring coordination with various local, state, federal and other governing agencies/authorities for numerous housing rehabilitation/mitigation projects.
Recently, Chris has worked with Construction Manager Gary Miller on several significant flood recovery projects. He has managed the elevation of 60 homes in Pamlico County, 26 homes in Beaufort County, and 14 homes in Hyde County since Hurricane Irene in 2011. All of these programs have been successfully closed out. Since Hurricane Matthew in 2016, Chris has been instrumental in the Town of Windsor’s flood recovery efforts, to date acquiring 33 homes, handling all owner relocations, and elevating 8 homes. His flood recovery experience dates back to Hurricane Fran in 1996, Hurricane Bonnie in 1998, Hurricane Floyd in 1999, and Hurricane Isabel in 2003.
Cindy M. Anderson
Operations Director/Municipal Planner
Cindy earned her B.S. in Business Management from the University of North Carolina at Wilmington. She has worked for HCP since 1994 until 2020, when the firm was acquired by Insight Planning & Development. She has extensive experience in planning document preparation including Zoning/Unified Development Ordinances, Subdivision Regulations, Comprehensive/Land Use Plans, and Hazard Mitigation Plans.
Cindy has over 25 years of experience in data collection and analysis for a variety of planning projects as well as helping with overall document design, quality control, and final product. She has been instrumental in the completion of a significant number of planning projects for the firm. Cindy combines her planning knowledge with a strong attention to detail which provides positive outcomes for communities. Her technical strengths include research and analysis, writing, and plan review. She is a member of the American Planning Association.
She also has significant experience in housing rehabilitation/redevelopment projects, including CDBG, FMA, and HMGP programs. She is a member of the American Planning Association. Cindy has orchestrated the firm’s transfer of project case file paperwork to file sharing, which has been instrumental in creating a more efficient implementation of the project schedule. Her clerical ability brings a valuable resource to the Project Team with the organization of project documents, preparation of administrative guidelines, contracts, pre-construction documentation, and bid packages. She helps coordinate project activities between the Project Manager and Construction Manager.
Kevin Amory
Construction & Acquisition Director
Prior to joining Insight Planning and Development in January of 2023, Kevin has held multiple roles in the construction industry for over 30 years, which includes both vertical and horizontal construction. His overall experience consists of responsibility for finance functions, including accounting, financial planning and analysis, legal compliance, litigation management, bond and bank relationships, estimating, project management, safety/risk management, and day to day operational effectiveness.
Kevin brings with him eight years of experience in VA leasing, including land selection, estimating, design phase project management, construction phase project management and operations of the completed clinics. He has been involved in 12 VA leased projects ranging from 4,500 to 25,000 square feet, located in eight different states and covering seven Veterans Integrated Services Networks (VISNs). Kevin is knowledgeable about VA requirements and the Office of Construction and Facilities Management’s Technical Information Library (TIL). Kevin’s clinic experience includes the areas of Primary Care (PACT), Audiology, Optometry, Mental Health, Radiology, Physical Therapy, Group, VA Security and Laboratory.
Chip Bartlett, AICP
Community Development Planner/Project Manager
Chip earned his B.S. in Urban and Regional Planning from East Carolina University. He has worked for HCP (now Insight Planning & Development) since 1996. His principal focus has been on community development and management of housing related projects, but he also has extensive planning related experience. Chip has experience in preparation of environmental review records and administrative guidelines/policy development, and general project compliance/ monitoring coordination/labor standards compliance with various local, state, federal and other governing agencies/authorities for numerous housing rehabilitation/redevelopment projects.
Chip has provided general planning services and also assisted in the preparation of land use plans and subdivision/zoning regulations for several municipalities. He is a member of the American Institute of Certified Planners.
Chip has been responsible for flood recovery from Hurricanes Matthew and Florence. He has managed the expedited acquisition of 24 homes in Pender County, 10 homes in New Hanover County, and 4 homes in Craven County in the past 12 months. His flood recovery experience dates back to Hurricane Fran in 1996, Hurricane Floyd in 1999, and Hurricane Isabel in 2003.
Gary Miller
Construction Manager
Gary has worked as a Construction Manager for HCP since 2001 until 2020, when the firm was acquired by Insight Planning & Development. He holds a Level I North Carolina Building Inspector’s certification, is a Certified Home Inspector (license #1950), and is certified in Safe Work Practices for Lead-based Paint Hazard Reduction. He has attended numerous continuing education classes, including rehabilitation workshops sponsored by the Division of Community Assistance, NC Housing Finance Agency, and PHRANC.
Gary supervises contractors daily while performing interim and final construction inspections. His duties include compiling bid specifications, preparing cost estimates, preparing change orders, and authorization of payments to contractors. He also maintains liaison among contractors, homeowners, local building inspectors, and the project manager for housing-related programs as well as projects involving public works improvements. He has extensive CDBG and NCHFA rehabilitation experience. Gary is highly regarded within the construction community for his quality workmanship to LMI and flood recovery occupants over the past 20 years.
Jessie Miars
Compliance/Environmental Specialist
Jessie earned her B.A. in Education from the University of North Carolina at Chapel Hill. Her experience includes over 30 years in community development/planning administration with CDBG experience dating back to 1984. She worked for HCP from 1990 until 2020, when the firm was acquired by Insight Planning & Development. Her experience lies primarily in community development and management of housing related projects, with an emphasis in project compliance/monitoring coordination with various local, state, federal and other governing agencies for over 100 housing rehabilitation and community revitalization projects.
Jessie’s role as Compliance/Environmental Specialist has included the preparation of fair housing plans and analysis of impediments to fair housing choice, environmental review records, data collection and analysis for CDBG applications, hazard mitigation plans, and health/wellness assessments, labor standards compliance, acquisition/relocation compliance and coordination of project activities, preparation of relocation assistance plans, citizen participation coordination, and coordination of compliance documents for HUD Consolidated Plans. She has conducted several acquisition/relocation workshops and labor standards compliance workshops for various municipalities as well as for NC Division of Emergency Management staff.
Marlan Painter
Finance/HR Director
Marlan earned his B.S. in Accounting from the University of Mount Olive in 2017. Before starting with Insight Planning and Development, he ran his own company in the trucking industry for 6 years which gave him extensive experience in finance. Marlan is also a volunteer firefighter with Oak Wolfe Volunteer Fire Department where he has been a member for over 10 years.
Marlan handles various financial responsibilities of the firm including Accounts Receivable, Accounts Payable, bookkeeping, payroll, financial reporting, and quarterly taxes. He manages all the firm's human resources, as well.
Chantel Rico
Program Administrator/Project Branding
Chantel worked for HCP from 2018 to 2020 and continued in her role as Program Administrator with Insight Planning & Development after the firm was acquired. She earned her Associates in Arts in 2017 and has over 10 years of administrative experience.
Chantel assists with many aspects of the administrative side of the firm’s projects. Her duties include drafting project forms, contracts, and advertisements; project file and casefile organization and maintenance; assisting with client, homeowner, and contractor correspondence; and managing the firm’s social media accounts and website. She also has formal education and over four years of experience in accounting and bookkeeping which has afforded her the knowledge and capability to assist with processing project financial reimbursements for clients and analyzing duplication of benefits credits for homeowners.
Chantel is proficient in Adobe Photoshop, Canva, and multiple web design platforms. She utilizes her technical and design expertise to strengthen and support the firm’s planning projects by providing project website and plan design, storytelling through effective content and graphic creation, and innovative project branding via social and other forms of media.